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Problem Possible cause Remedy
The laundry is not
spun satisfactorily.
The spin speed selected
was too low.
Select a higher spin speed
for the next wash
programme.
The machine was not
able to distribute the
laundry load evenly.
Laundry was spun at a
reduced spin speed to
protect the machine.
Always mix large and small
items in a load to avoid
imbalance.
The fluff filter is clogged. Clean the fluff filter.
The machine is not
steady during a spin
cycle.
The machine feet are not
level.
Level the machine (see
"Installation").
In spite of adequate
water pressure, the
water flows into the
machine too slowly.
The filter in the water inlet
hose is dirty
Clean the filter.
Large amounts of
detergent residue
remain in the
detergent dispenser
drawer.
The water pressure is too
low.
– Clean the filter in the water
inlet.
– Press the
Water plus
button.
Powder detergent used in
conjunction with water
softeners tends to
become sticky.
In future, add washing
powder into the dispenser
first, and then add the water
softener.
Fabric conditioner is
not completely
dispensed or too
much water remains
in the
compartment.
The detergent dispenser
drawer was opened or
was not pushed right in
whilst conditioner was
being flushed in.
The siphon tube is not
correctly positioned, or is
clogged up.
–
Clean the siphon tube.
–
Also clean the channel in
compartment p.
Problem solving guide
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