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What to do if . . . Cause . . . Remedy . . .
. . . the drum door cannot be
opened.
The appliance is not plugged in
to the electricity supply.
– Put the plug in the socket.
Power cut
– See “What to do if” - (1st
Section) on how to open the
door.
The door was not correctly
engaged.
– Please press hard against
the lock side of the drum
door and then press the
“Door” button.
There is still water in the drum.
– Select the “Drain”
programme for the water to
be pumped out.
The suds temperature is higher
than 55°C.
. . large residues of deter-
gent remain in the dispenser
drawer:
The water supply pressure is
too low.
Clean the water inlet filter.
It may be useful to select
“Water plus”.
Washing powder used with
water softener tends to become
sticky.
Pour washing powder into the
dispenser before adding the
water softener.
. . . fabric conditioner is not
completely dispensed or
water remains in the
p com-
partment:
The dispenser drawer was not
pushed right in when the
conditioner was being flushed
in.
The siphon tube is either
incorrectly positioned or
clogged.
Clean the siphon tube.
. . . there is an excessive
build-up of foam:
Too much detergent was used.
Use only a suitable low-lather
detergent at the appropriate
temperature.
– Follow recommendations on
the packet.
– Take the water hardness
level in account.
– Use less detergent for lightly
soiled or small loads.
Problem solving guide
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