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What to do if . . . Cause . . . Remedy . . .
. . . the drum door cannot be
opened.
The appliance is not plugged in
to the electricity supply.
– Put the plug in the socket.
Power cut
– See “What to do if” - (1st
Section) on how to open the
door.
The door was not correctly
engaged.
– Please press hard against
the lock side of the drum
door and then press the
“Door” button.
There is still water in the drum.
– Select the “Drain”
programme for the water to
be pumped out.
– Open the drum door
The suds temperature is higher
than 55°C.
. . . large residues of deter-
gent remain in the dispenser
drawer:
The water supply pressure is
too low.
– Clean the water inlet filter.
– It may be useful to select
“Water plus”.
Washing powder used with
water softener tends to become
sticky.
Pour washing powder into the
dispenser before adding the
water softener.
. . . fabric conditioner is not
completely dispensed or
water remains in the
p com-
partment:
The dispenser drawer was not
pushed right in when the
conditioner was being flushed
in.
The siphon tube is either
incorrectly positioned or
clogged.
Clean the siphon tube.
. . . there is an excessive
build-up of foam:
Too much detergent was used.
Use only a suitable low-lather
detergent at the appropriate
temperature.
Follow recommendations on the
packet.
– Use the correct amount of
detergent to cope with the
water hardness.
– Use less detergent for lightly
soiled or small loads.
Problem solving guide
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