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Poor wash results
Issue Possible cause Solution
The wash does not
come clean with
liquid detergent.
Liquid detergents do not
contain bleaching
agents. Fruit, coffee and
tea stains cannot be
effectively removed.
–
Use powdered bleach.
–
Do not put liquid detergent
and stain remover together in
the same wash compartment.
Laundry has a
gray, sticky
residue.
An inadequate amount of
detergent was used to
dissolve greasy deposits
in heavily soiled laundry
(e.g. grease, oils or
lotions).
–
Add more detergent to the
laundry or use a liquid
detergent.
–
Run the "Sanitize" program
without laundry using liquid
detergent to clean the
washer before using it for
laundry again.
The hot water pressure it
too low.
The water pressure must be at
least 14.5 psi (1 bar).
The hot water
temperature is too low.
The hot water temperature must
be at least 130°F (55°C).
There is white
detergent residue
on dark laundry.
The detergent was not
completely dissolved
because of hard water.
– After drying, remove white
residue with a clothing brush.
– Add a water softener to the
detergent for future loads.
Frequently asked questions
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