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TROUBLESHOOTING
If you experience Possible Causes Solution
Washer not performing as expected (cont.)
Not cleaning or removing
stains
Added more water to washer. Washer senses load size and adds correct amount of water. This is
normal and necessary for clothes to move. It is normal for the wash
load to be not completely covered in water. Added water lifts the
laundry off the washplate, resulting in less effective cleaning.
Washer not loaded as
recommended.
Washer is less efficient at cleaning when load is tightly packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Add only 1 or 2 additional garments after washer has started.
Adding detergent on top of load. Add detergent, Oxi products, and color-safe bleach to the bottom of
the basket before adding the load items.
Not using HE detergent or using too
much HE detergent.
The suds from too much detergent can keep washer from
operating correctly. Always measure detergent and follow
manufacturer’s directions based on load size and soil level.
Use only HE detergent. Be sure to measure correctly.
Not using correct cycle for fabric
type.
Use a higher soil level cycle option and warmer wash temperature to
improve cleaning.
Use Bulky/Sheets cycle for tough cleaning. See the “Cycle Guide”
to match your load with the best cycle.
Not using dispensers. Use dispensers to avoid chlorine bleach and fabric softener
staining.
Load dispensers before starting a cycle.
Do not add products directly onto load.
Not washing like colors together. Wash like colors together and remove promptly after the cycle
is complete to avoid dye transfer.
Incorrect dispenser
operation
Clogged dispenser. Use only liquid chlorine bleach in the bleach dispenser. Use only
fabric softener in the fabric softener dispenser.
First try the solutions suggested here or visit our website at www.maytag.com/product_help -
In Canada www.maytag.ca for assistance and to possibly avoid a service call.