Filter
Top Products
13
TROUBLESHOOTING
If you experience Possible Causes Solution
Washer not performing as expected (cont.)
Washer not draining/
spinning, loads are
still wet or spin light remains
on (indicating that the
washer was unable to pump
out water within 10 minutes
(cont.)
Check plumbing for correct drain
hose installation. Drain hose extends
into standpipe farther
than 4.5" (114 mm).
Check drain hose for proper installation. Use drain hose form
and securely attach to drainpipe or tub. Do not tape over drain
opening. Lower drain hose if the end is higher than 96" (2.4 m)
above the floor. Remove any clogs from drain hose.
Too much detergent causing
suds to slow or stop draining
and spinning.
Always measure and follow detergent directions for your load.
To remove extra suds, select Rinse & Spin. Do not add detergent.
Dry spots on load after cycle High speed spins extract more
moisture than traditional top-load
washers.
The high spin speeds combined with air flow during the final
spin can cause items near the top of the load to develop dry spots
during the final spin. This is normal.
Washer may be tightly packed. Use Bulky/Sheets or Deep Water Wash cycle for higher water fill.
See “Cycle Guide” to match your load with the best cycle.
Added extra garments to the load
after the sensing/fill phase.
Add only 1 or 2 additional garments after washer has started.
Incorrect or wrong wash or
rinse temperatures
Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and
have both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
Energy saving controlled wash
temperatures.
This washer uses cooler wash and rinse water temperatures
than your previous washer. This includes cooler hot and warm
washes.
Load not rinsed Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Not using HE detergent or using too
much HE detergent.
The suds from too much detergent can keep washer from operating
correctly. Always measure detergent and follow detergent directions
based on load size and soil level.
Washer not loaded as
recommended.
The washer is less efficient at rinsing when load is tightly packed.
Load garments in loose heaps evenly around the basket wall. Load
with dry items only.
Use cycle designed for the fabrics being washed. Use Bulky/Sheets
or Deep Water Wash cycle for higher water fill. See the “Cycle
Guide” to match your load with the best cycle.
Add only 1 or 2 additional garments after washer has started.
Sand, pet hair, lint, etc. on
load after washing
Heavy sand, pet hair, lint, and
detergent or bleach residues may
require additional rinsing.
Use Deep Water Wash cycle.
Load is tangling Washer not loaded as
recommended.
See “Using Your Washer” section.
Select a cycle with a slower wash action and spin speed; however,
items will be wetter than those using a higher speed spin. Use
Bulky/Sheets or Deep Water Wash cycle for higher water fill. See
the “Cycle Guide” to match your load with the best cycle.
Load garments in loose heaps evenly around the basket wall.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
First try the solutions suggested here or visit our website at www.maytag.com/product_help -
In Canada www.maytag.ca for assistance and to possibly avoid a service call.