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If you experience
Possible Causes
Solution
First try the solutions suggested here or visit our website at www.maytag.com/product_help -
In Canada, www.maytag.ca, for assistance and to possibly avoid a service call.
Not using HE detergent
or using too much HE detergent.
Not using correct cycle
for fabric type.
Not using dispensers.
Not washing like colors together.
The suds from regular detergent can keep washer from operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow manufacturer’s directions based on
load size and soil level.
Use a higher soil level cycle option and warmer wash temperature to
improve cleaning.
Use Whites and Power Wash cycle for tough cleaning.
See the “Cycle Guide” to match your load with the best cycle.
Use dispensers to avoid chlorine bleach and fabric softener staining.
Load dispensers before starting a cycle.
Avoid overfilling.
Do not add products directly onto load.
Wash like colors together and remove promptly after the cycle is complete
to avoid dye transfer.
Washer not performing as expected (cont.)
TROUBLESHOOTING
Clogged dispensers or laundry
products dispensing too soon.
Incorrect dispenser
operation
Fabric damage
Sharp items were in pockets during
wash cycle.
Empty pockets, zip zippers, and snap or hook fasteners before washing
to avoid snags and tears.
Strings and straps could have tangled.
Tie all strings and straps before starting wash load.
Items may have been damaged
before washing.
Mend rips and broken threads in seams before washing.
Fabric damage can occur if load
is tightly packed.
Load garments in loose heaps evenly around the washplate. Do not load
garments directly over the center of the washplate.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer is started.
Liquid chlorine bleach may have
been added incorrectly.
Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when loading and
unloading washer.
Garment care instructions may
not have been followed.
Always read and follow garment manufacturer’s care label instructions.
See the “Cycle Guide” to match your load with the best cycle.
Not cleaning or
removing stains
(cont.)
It is normal for small amounts of water to remain in dispenser.
Small amount of
water still in
dispenser after cycle
Normal dispenser operation.
Residual powder in dispenser.
Do not overfill dispenser, which causes immediate dispensing.
Always select Fabric Softener option to assure proper dispensing.
Load dispensers before starting a cycle.
Homes with low water pressure may result in residual powder in the
dispenser. To avoid, select a warmer wash temperature if possible,
depending on your load, or use liquid HE detergent.
Use only liquid chlorine bleach in the bleach dispenser.
In wash water temperatures colder than 60° F (15.6° C), some detergents
do not dissolve well. Soils may be difficult to remove. To avoid, select a
warmer wash temperature if possible, depending on your load, or use
liquid HE detergent.
Button sounds are turned off.
Cycle signal is turned off.
Button sounds can be turned on or off by pressing and holding the
EXTRA RINSE button for 6 seconds.
Cycle signal can be turned on or off by pressing and holding the
FABRIC SOFTENER button for 6 seconds.
No sounds when
buttons are pressed
No end of cycle
signal