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If you experience
Possible Causes
Solution
Normal washer operation.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not interrupt cycle.
Washer may be stopped to reduce suds.
The washer senses the dry load with short spins that may take 2 or 3
minutes before water is added. You may hear the hum of the spins.
This is normal.
Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Check proper electrical supply.
Washer may be tightly packed.
Remove several garments, rearrange load evenly around the washplate.
Do not load garments directly over the center of the wasplate. Close lid
and press START/PAUSE/UNLOCK.
Add only 1 or 2 additional garments after washer has started.
Not using HE detergent
or using too much
HE detergent.
Only use HE detergent. Suds from regular detergents can slow or stop the
washer. Always measure detergent and follow detergent directions based on
your load requirements.
To remove suds, cancel cycle. Select RINSE & SPIN. Press START/PAUSE/
UNLOCK. Do not add more detergent.
First try the solutions suggested here or visit our website at www.maytag.com/product_help -
In Canada, www.maytag.ca, for assistance and to possibly avoid a service call.
Do not add more water to the washer.
TROUBLESHOOTING
Washer not performing as expected (cont.)
Use a cycle with a low
spin speed.
Cycles with lower spin speeds remove less water than cycles with high
spin speeds. Use the recommended cycle/speed spin for your garment. To
remove extra water in the load, select DRAIN & SPIN. Load may need to be
rearranged to allow even distribution of the load in the basket.
Small items may have been caught in pump or between basket and tub,
which can slow draining.
Empty pockets and use garment
bags for small items.
Washer not draining/
spinning, loads are
still wet or spin light
remains on (indicating
that the washer was
unable to pump out
water within ten
minutes
The washer may be tightly
packed or unbalanced.
Tightly packed or unbalanced loads may not allow the washer
to spin correctly, leaving the load wetter than normal. Evenly arrange the wet
load for balanced spinning. Select DRAIN & SPIN to remove excess water.
See “Using Your Washer” for loading recommendations.
Washer won’t run
or fill, washer stops
working or wash light
remains on (indicating
that the washer
was unable to fill
appropriately) (cont.)
Check plumbing for correct
drain hose installation. Drain
hose extends into standpipe
farther than 4.5" (114 mm).
Check drain hose for proper installation. Use drain hose form and securely attach
to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is
higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose.