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USING SMARTDIAGNOSIS
TM
USING SMARTDIAGNOSIS
TM
If you experience problems with your dryer, call 1-800-243-0000 (1-888-542-2623 in Canada). Follow the call center agent’s instructions,
and do the following steps when requested:
1. Press to turn on the dryer. Do not press any other buttons.
2. When instructed to do so by the call center agent, place the mouthpiece of your phone very close to the POWER button.
3. Press and hold TEMP.CONTROL button for three seconds, while holding the phone mouthpiece to the icon or POWER button.
4. Keep the phone in place until the tone transmission has finished. This takes about 17 seconds, and the display will count down the
time.
• For best results, do not move the phone while the tones are being transmitted and do not touch the control panel with the phone.
• If the call center agent is not able to get an accurate recording of the data, you may be asked to try again.
• Pressing the POWER button during the transmission will shut off the SMARTDIAGNOSIS™.
5. Once the countdown is over and the tones have stopped, resume your conversation with the call center agent, who will then be able
to assist you using the information transmitted for analysis at the call center.
NOTE
- Only use this feature when instructed to do so by the call center. The transmission sounds similar to a fax
machine, and so has no meaning except to the call center.
- SMARTDIAGNOSIS™ cannot be activated if the dryer does not power up. If this happens, then troubleshooting
must be done without SMARTDIAGNOSIS™.
MFL62512869_en_120215.indd 44 2012.2.15 11:16:9 AM