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Washer won't run, fill, rinse or tumble; washer stops Washer continues to fill or drain, cycle seems stuck
E]ectrica_ Shock Hazard
P_uginto a grounded 3 prong outleto
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
• Is the top of drain hose lower than 30" (76 cm) on washer?
The top of the drain hose must be at least 30" (76 cm) above
the floor. See "Drain System" in the Installation Instructions.
Does the drain hose fit too tightly in the standpipe, or is it
taped to the standpipe?
The drain hose should be loose yet fit securely. Do not seal
the drain hose with tape. The hose needs an air gap. See
"Secure Drain Hose" in the Installation Instructions.
Washer won't drain or spin, water remains in washer
• Is the drain hose clogged, or the end of the drain hose
more than 96" (2.4 m) above the floor?
• Is your voltage low?
Check electrical source or call electrician. Do not use an
extension cord.
Failure to follow these instructions can result in death,
fire, or eiectrica_ shock.
Is the power cord plugged into a grounded 3 prong
outlet?
Plug power cord into a grounded 3 prong outlet.
Are you using an extension cord?
Do not use an extension cord.
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse, or reset the circuit breaker. If the problem
continues, call an electrician.
Are both the hot and cold water faucets turned on?
Turn on the water.
Is the water inlet hose kinked?
Straighten the hoses.
Are the water inlet valve screens clogged?
Turn off the water and remove inlet hoses from the washer.
Remove any accumulated film or particles. Reinstall hoses,
turn on water and check for leaks.
Is the washer in a normal pause in the cycle?
The washer pauses for about 2 minutes during certain cycles.
Allow the cycle to continue. Some cycles feature periods of
tumbling and soak.
Is the washer overloaded?
Wash smaller loads.
Is the washer door firmly shut?
The door must be closed during operation.
Are the shipping bolts removed?
All four shipping bolts must be removed for proper operation
of the washer.
Has a cycle been selected, but START has not been
selected and held for 1 second?
Press and hold START, for 1 second.
Was the door open after completion of last cycle?
The door must be opened and closed again to start a new
cycle.
Excessive suds?
When excessive suds are detected, a special suds routine
automatically starts. Cycle will complete once extra suds are
removed. This will occur more frequently when a non-HE
detergent is used.
Is the load balanced?
A single or bulky item may cause imbalance. Add more items
or redistribute the load.
Not enough water/Not enough suds
Low water?
This washer uses very little water to provide good cleaning
results. You will see little or no water splashing in this washer.
This is normal.
Are you using HE detergent?
HE detergent is a low sudsing detergent. This is normal and
will not affect cleaning performance.
Wash/Rinse temperature
• Are the hot and cold water inlet hoses reversed?
See "Connect the Inlet Hoses" in the Installation Instructions.
Are you washing many loads?
As your frequency of loads washed increases, the water
temperature may decrease for hot and warm temperatures.
This is normal.
Cycle time changes/Cycle too long
Estimated cycle time?
The cycle times vary automatically based on your water
pressure, water temperature, detergent, and clothes load.
The cycle time will be extended if oversudsing occurs or the
load is unbalanced. The SUDs routine removes extra suds
and assures proper rinsing of your garments. The options you
select will also affect the cycle times that are shown in the
Preset Cycle Settings table.
Excessive suds?
When excessive suds are detected, a special suds routine
automatically starts. This routine will add time to the original
cycle.
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