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Service & Spare Parts
In the event of your appliance requiring service, or if you
wish to purchase spare parts, please contact our
extended warranty administrators by telephoning:
0870 010 7887
They will give you details for your local Service Force
Centre.
Before calling out an engineer, please ensure you have
read the details under the heading “Something Not
Working”.
When you contact your local Service Force Centre you
will need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The purchase date.
5. The model and serial number of the appliance (found
on the rating plate - see picture on page 5)
So that you always have these numbers at hand, we
recommend you to make a note of them here:
Mod. :. . . . . . . . . . . . . . . . .
PNC :. . . . . . . . . . . . . . . . . .
S.N. :. . . . . . . . . . . . . . . . . .
Your dryer is covered by a 3 year parts and labour
guarantee (see separate details given at point of
sale). Please retain your purchase receipt safely
for the service engineer to verify the purchase
details.
Spare parts
An authorised service engineer should service this
product, and only genuine spare parts should be used.
Under no circumstances should you attempt to repair
the machine yourself. Repairs carried out by
inexperienced persons may cause injury or serious
malfunctioning. Contact your local Service Force Centre.
Always insist on genuine spare parts.
The tumble dryer does not start
• The door(s) has (have) not been closed.
• The plug is not properly inserted in the power socket.
• There is no current at the socket.
• The main fuse or the fuse in the plug has blown.
• The selector dial is not set correctly.
• The water reservoir is full or not properly inserted (the
FULL TANK light is on ). The programme starts in any
case but it stops after approx. 4 minutes.
• The START/PAUSE Button has not been depressed.
• The DELAY START option has been selected.
Drying takes too long or laundry is not
dry enough.
• The laundry has not been spun properly.
• The filters and/or the condenser are clogged.
• The water reservoir is full.
• The room temperature is too high.
• The selected time or drying cycle was not suitable for
the laundry.
• The LOW TEMPERATURE button has been pressed.
• There is too much laundry inside the appliance.
• The dryer is not correctly installed.
Something Not Working
Symptom
Solution
Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an
engineer. Before contacting your local Service Force Centre, please carry out the checks listed below.
IMPORTANT: if the END light flashes, the buzzer sounds and an alarm code is displayed, switch the machine off and
call the Service Centre.
The drum light does not light up:
•
The Programme/Time selector dial is on position “OFF”.
• The lamp is defective.
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