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Your washing machine could fail to work. Before calling for Assistance (see page 14-16), make sure the
problem can't easily be solved by consulting the following list.
Troubleshooting
Problem
The washing machine won't start.
The wash cycle won't start.
The washing machine fails to load
water.
The washing machine continuously
loads and unloads water.
The washing machine does not
drain or spin.
The washing machine vibrates too
much during the spin cycle.
The washing machine leaks.
The DOOR LOCKED Led flashes
rapidly at the same time as at
least one other LED.
There is too much foam.
Possible causes/Solution:
The appliance is not plugged into the socket, or not enough to
make contact.
There has been a power failure.
The appliance door is not shut properly.
The
button has not been pressed.
The START/RESET button has not been pressed.
The water tap is not turned on.
A delayed start has been set (using the Time Delay, see page 9).
The water inlet hose is not connected to the tap.
The hose is bent.
The water tap is not turned on.
There is a water shortage.
The water pressure is insufficient.
The START/RESET button has not been pressed.
The drain hose is not fitted between 65 and 100 cm from the
floor (see page 4).
The free end of the hose is underwater (see page 4).
The wall drainage system doesn't have a breather pipe.
If the problem persists even after these checks, turn off the water tap,
switch the appliance off and call for Assistance. If the dwelling is on one of
the upper floors of a building, there may be drain trap problems causing the
washing machine to load and unload water continuously. In order to avoid such
an inconvenience, special anti-drain trap valves are available in shops.
The programme does not foresee the draining: some
programmes require enabling the draining manually (see page 8).
The Reduce Creases function is enabled: to complete
the programme, press the START/RESET button (see page 9).
The drain hose is bent (see page 4).
The drain duct is clogged.
The drum was not unblocked correctly during installation (see page 3).
The washing machine is not level (see page 3).
The washing machine is closed in between furniture cabinets and
the wall (see page 3).
The water inlet hose is not screwed on correctly (see page 3).
The detergent dispenser is obstructed (to clean it, see page 12).
The drain hose is not secured properly (see page 4).
Call for Assistance because this means there is an abnormality.
The detergent is not suitable for machine washing (it should bear
the definition "for washing machines" or "hand and machine
wash", or the like).
You used too much detergent.
ServiceTroubleshootingPrecautions CareProgrammes DetergentsInstallation Description