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Troubleshooting...
17
Remember you may be
charged for a service
call if a problem with
your appliance is caused
by incorrect installation
or misuse.
My appliance does not
work Check:
●
the mains on/off button has been pressed.
Is the indicator light lit?
●
water and power supplies
●
the fuse
●
that the lid is closed
●
a programme has been selected
Machine will not start
●
is the mains on/off indicator light flashing?
Time delay is set.
- Turn the Programme Selector knob to
a Stop/Reset position (●), wait 5
seconds before reselecting a
programme.
Machine fails to fill
Check:
●
water taps are turned on
●
have you got low water pressure
●
water supply hoses are not trapped or
kinked
●
blockage in water valve filters.
●
height of drain hose - is it position too low?
It vibrates when spinning
Check:
●
all four transit fixing bolts have been
removed.
●
machine is level and not standing on the
two ‘front’ castor's.
●
location,has enough space been allowed
for the machine?
●
in the drum,has there been an unbalanced
load? Redistribute the load and set a spin
cycle programme.
I have selected the wrong
programme
●
Turn the Programme Selector knob to a
Stop/Reset position (●), wait 5 seconds
before turning the Programme Selector to
the new wash programme.
There is water on the floor
near the appliance
(VERY IMPORTANT: switch off and unplug the
machine at the power socket)
Check:
●
the drain hose hook fitting is properly
located in the drain.
●
the washer on the water inlet hose or tap
(check that washers are present and the
hose connectors on the appliance are
tight).
There may also be water on the ground,near
the appliance if your appliance is producing
too much suds.In this case check:
- that you have in fact used WASHING
MACHINE DETERGENT.
- that you have not used too much
detergent.
In these two cases,after mopping up the
water,plug in the power again,programme an
emptying operation if your machine can do
this (if not,proceed as indicated in the next
section),then carry out several rinses.
Finally restart your programme.
It does not empty or the
clothes are not properly
spun
Check:
●
is Rinse Hold selected?
●
drainage hose is not trapped or kinked.
●
the pump and clear any blockage.
Lid fails to open at the end
of a programme
●
if the programme is interrupted before the
machine has completed a wash cycle,it
might not be possible to open the lid,even
after the lid locked light has gone out:
- Select a final spin and allow the
machine to complete the spin cycle,
when the dial reaches ● and the lid
locked light goes out you should be
able to open the lid.
General
Maintenance...
●
Risk of freezing:
If there is a risk of freezing:
disconnect the water inlet hose
and empty out any water
remaining in the drain hose by
placing this as low as possible in
the sink.
●
Maintenance of internal parts:
In the interest of hygiene (eg.
to prevent mould):
- leaving the lid open for a time
after washing.
- every month or so,clean the
plastic and rubber parts around
the tub access using a slightly
chlorinated product.
Rinse thoroughly.
- do a wash cycle at 90˚ at least
once a month.
●
Periodic Checks:
You should check the condition
of the water inlet and the drain
hoses.If you find any splits,
however minor,do not hesitate
to replace them,call our Genuine
Parts & Accessories Hotline,see
back cover for details.
Incidents may occasionally occur when you
are using your appliance,if so,check the
following points: