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Troubleshooting...
The machine will not start...
● Close the door. Check that the machine
has power. Choose a programme and
press the ‘START/CANCEL’ button. Check
to see if a ‘Keyhole’ symbol is flashing in
the display window, if so, see below.
If it is not, check to see:
i) If ‘Time Delay’ has been selected.
ii) The machine is plugged in and is
switched ‘On’.
iii) If the socket is OK. Try another
appliance in the socket to check.
iv) If the fuse in the machine plug is OK.
If not, replace it, see ‘Connect your
machine to the electrical supply’
(see section: INSTALLING YOUR
MACHINE).
v) If ‘Child Lock’ is activated (see below).
‘Door’ is flashing in the display window...
● Shut the door firmly, until it clicks.
The symbol should now go out.
A ‘Tap’ symbol is flashing...
● This means that the machine cannot fill.
Check that the water supply is turned on
and that the inlet hoses are not kinked.
The machine bleeps 3 times upon
pressing a button...
● Check:
i) If the ‘Child Lock’ is activated (see
below).
ii) Is a programme currently running
and the programme can not be
changed?
iii) The option is not available with the
selected wash programme.
A ‘Child Lock’ symbol is lit...
● This means that the machine has been
child locked. Deactivate this feature by
pressing and holding in the ‘Child Lock’
button for 2 seconds. You will hear a
beep and the ‘Child lock’ symbol will
go out, allowing you to use the machine
normally.
The door will not open...
● Has the programme finished? Is ‘End’ lit
in the display window and the ‘Keyhole’
symbol deactivated?
The door will not open until the ‘Keyhole’
symbol goes out shortly after the
programme has finished.
● There is still water in the machine.
Go through all the points in the next
section,‘The machine will not pump out
water...’
The machine will not pump out the
water...
● Make sure that there is no blockage in
the drain hose and that it is not kinked.
● Is the drain hose installed correctly?
● If you have connected your machine to a
sink waste system, make sure that you
have cut out the membrane from the
under sink drainage system.
(see section: INSTALLING YOUR
MACHINE).
● Ensure that the drainage system,
standpipe or under sink connection is
free from any blockage.
- If any of the above are found to be
the cause of your problem you will need
to run the machine through a spin only
programme.
● If you have chosen ‘Rinse Hold’, the light
will flash until you press the ‘Rinse Hold’
button to continue the programme.
The machine is leaking...
● Check the fill hoses have been tightened
at both ends? If not, tighten them.
● Are the fill hoses tightly fitted yet still
leaking? If so, replace the rubber
washers.
● Is the standpipe or household drain
blocked? You will need to call a plumber
if you cannot clear the blockage.
The clothes are hot at the end of the
wash programme...
● Check that the grey fill hoses are fitted
correctly:
RED connector to HOT
BLUE connector to COLD
Note: clothes will be quite warm if a
drying programme has been selected.
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In the unlikely event that you have problems with your machine, the following guide
may help you to get your machine working correctly straight away. ..
TROUBLE
SHOOTING
continued...
TROUBLE
SHOOTING