Hotpoint BWM12 Washer/Dryer User Manual


 
My appliance does not work
Check:
water and power supplies and the fuse.
if the door is closed properly.
have you selected a delayed start?
It will not load water
Check:
it is plugged in and switched on.
if the door is closed properly.
the water supply taps are turned on.
the fill hoses are connected correctly and
are not kinked.
After having checked the points listed above,
turn off the appliance,re-select the program
and then switch the appliance on.
It loads and discharges continually
Check:
the drainage hose is positioned correctly
ie.not too low creating a syphoning effect.
It vibrates when spinning
Check:
it has been properly unpacked,have the
transit bolts been removed?
machine is level.
if it is knocking against the unit.
There is water on the floor
Check:
the water supply pipe connectors are
tight).
the end of the drainage pipe has not
moved out of position.
It does not empty
Check:
the drainage pipe is not kinked or trapped.
Poor wash
Check:
that you selected the correct wash
temperature.
The Programme Selection knob
keeps turning
wait a few minutes for the drum to empty
- switch off,select one of the symbols
(Stop/Reset),then switch back on.
It will not drain water or spin
Check:
if the selected programme includes
draining,some require manual draining
selection.
is Rinse Hold selected,this function will
hold laundry in the water until spin /
draining is set manually.
is the drainage hose bent / squashed.
No spin
Check:
if the Spin Selection knob has been set to
No Spin (Washing Machine only).
You have an unbalanced load,the laundry
is not evenly distributed inside the drum.
Open the door,rearrange the wash load by
hand and run a spin only programme.
Too many suds form in the drum
and it comes out of the drawer
Check:
you are using detergent suitable for
automatic washing and not washing by
hand.
you have not exceeded the detergent
manufacturers recommended dosage.
Fabric Conditioner remains in the
dispenser or there is too much
water left there
Check:
the syphons are not clogged up,clean the
dispenser drawer if necessary.
The laundry will not dry
(Washer Dryer only)
Check:
the cold water tap is open.
the load of laundry is not too large.
the selected drying time is sufficient.
have you selected a delayed start?
If there is still a problem contact Hotpoint
Service (see KEY CONTACTS back cover).
Troubleshooting...
21
Remember you may be
charged for a service
call if a problem with
your appliance is caused
by incorrect installation
or misuse.
General
Maintenance...
Maintenance of internal parts:
In the interest of hygiene (eg.
to prevent mould):
- every month or so,clean the
plastic and rubber parts around
the tub access using a slightly
chlorinated product.
Rinse thoroughly.
- do a wash cycle at 90˚ at least
once a month.
Periodic Checks:
You should check the condition
of the water inlet and the drain
hoses.If you find any splits,
however minor,do not hesitate
to replace them,call our Genuine
Parts & Accessories Hotline,see
back cover for details.
Incidents may occasionally occur when you are using your appliance,if so,check the
following points: