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Troubleshooting:
The machine's washing
performance is unsatisfactory.
What happens if the tanks are
loaded even if they are already full?
What happens if the dispenser is
used in the traditional mode while
the tanks are still full?
Can the tanks also be used for
powder detergent?
Can powder detergent fall into the
tanks?
What happens if the dispenser is
not opened properly when filling the
tanks?
What happens if detergent and
fabric softener are erroneously
inverted?
What happens if different
detergents are mixed before the
tanks are empty?
Possible causes / Solutions:
The tanks have not been loaded correctly (e.g. fabric softener has been
added instead of detergent or vice-versa)
Two different types of detergent/fabric softener have mixed.
NEVER mix two different detergents; always clean out the tanks before adding
a new type of detergent.
The "Auto Dose System is blocked due to prolonged lack of use: carry
out a tank cleaning cycle (refer to "Cleaning cycle pre-set by user").
Buzzers (Beep) and visual signals (icons appearing on the display) indicate
that the tank is full. If further detergent/fabric softener is added, the excess
quantity will fall into the drum and will be washed away with the next cycle.
The machine will automatically track whether powder or liquid detergent
has been loaded in the traditional mode and will not intake any amount of
detergent from the tank. Fabric softener can only be used in the "Auto
Dose System mode.
No, powder detergent can only be used in the traditional mode.
No, there is a barrier to prevent powder detergent from falling into one of
the tanks even if the dispenser is open in the "Auto Dose System" position
(i.e. completely open).
If the dispenser is not completely open, the detergent or fabric softener
that has been added will fall into the drum and will be washed away with
the next cycle.
The washing machine will wash with unsatisfactory results, the tanks will
have to be emptied and subjected to a manual cleaning cycle.
The machine will wash normally although we recommend only refilling the
tanks after the signal emitted by the machine; do not mix different
detergents/fabric softeners.
Remember, you will be charged for a service call for problems caused by incorrect installation,
as listed above.
Not emptying contents from pockets may cause pump or drain blockages, or may damage the machine.
Do not wash items which do not have a wash label, or wash items that are not intended as machine
washable.