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21
3WPL090501
Problem Possible Cause Solution
Door cannot be
opened.
●
There is still some water in the washing
machine.
●
Child lock may be activated.
●
Washing machine may be switched off
before the door lock is released.
●
Run the Drain program to
drain water.
●
Deactivate the child lock.
(See page 8)
●
Push the Power button to
switch power on. The door
lock will be released if there
is no water in the drum.
Buttons do not
work.
●
Child lock may be activated.
●
Settings cannot be changed while a
program is in progress.
●
Deactivate the child lock.
(See page 8)
Water is not
supplied.
●
The water tap may not be turned on.
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The water supply hose may be frozen.
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The water supply hose may be kinked or
pinched.
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The water supply lter may be clogged.
●
Turn on the water tap.
●
Make sure that the water
supply hose is not frozen.
●
Straighten the water inlet
hose.
●
Clean the water inlet lter.
(See page 20)
Displayed
remaining time
changes.
●
Washing time may be prolonged if the load
is unbalanced, as the washing machine tries
to correct the imbalance.
●
Washing time may be prolonged when there
is too much foam, as the additional action of
eliminating it is necessary.
●
The remaining time is continually corrected
and may change during the program.
●
This is not a malfunction.
●
Use the appropriate amount
of detergent.
●
This is not a malfunction.
There’s no foam or
hardly any foam.
●
The amount of foam varies depending on
the temperature, level of soiling and water
hardness.
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Detergent may remain undissolved if it is
poured directly into the drum.
●
Use the appropriate amount
of detergent.
There’s a lot of
foam.
●
You may have used too much detergent.
●
The amount of foam varies depending on
the temperature, level of soiling and water
hardness.
●
Use the appropriate amount
of detergent.
Detergent in the
dispenser
is not
washed away.
●
You may not have selected the Prewash
option.
●
The detergent in the dispenser is for
prewash only.
●
If you are using prewash,
push the Prewash button.
Rinsing begins
before spinning
nishes.
●
If there is imbalance in the drum, rinsing
restarts automatically to correct it for safety
reasons.
●
This is not a malfunction.
The drum stops
and rotates
repeatedly during
spin.
●
If there is imbalance in the drum, the
washing machine tries to correct the
imbalance by repeatedly rotating and
stopping.
●
This is not a malfunction.
Spin cycle
repeatedly starts
and stops.
●
Intermittent spinning of the tub helps the
spin process to operate quietly.
●
The laundry may be too light.
●
Add one or two bath towels
to the drum.
1. Remove the detergent dispenser.
Push the dent
Pull the detergent dispenser while pushing the dent.
2. Remove dirt or detergent remaining in the detergent dispenser casing
with a brush.
Detergent dispenser casing
3. Wash the detergent dispenser with water. Use a brush for narrow parts
or parts from which it is difcult to remove dirt.
■
How to remove and set the softener cap.
Pull up to remove Push down rmly to set
1. Turn off the tap.
2. Remove the water supply hose from the rear panel of the washing
machine.
3. Remove the water inlet lter and clean with a brush.
Water inlet lter
Pull out to
remove
4. Return the water inlet lter and the water supply hose to their original
positions.
■
External cleaning
Clean the surface of the washing machine with a soft cloth. Do not use
solvents such as alcohol or benzine.
■
Descaling
The water in some areas is hard and contains lime, so it is
recommended to use a water softening agent periodically, or use a
descaler according to the descaler manufacturer' instructions. Do this
separately from any laundry washing.
■
After each wash
Leave the door open for a while to dry the drum. This helps to prevent
the growth of mold and stagnant smells forming inside the washing
machine.
■
Maintenance wash
It is recommended to run the Tub Clean program regularly. Using this
program keeps the drum clean and prevents the growth of mold.
Care and Maintenance
Troubleshooting