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Limited Warranty
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In Home Service
Full ONE Year Warranty
For 12 months from the date of original retail
purchase, Haier will repair or replace any
part free of charge including labor that fails
due to a defect in materials or workmanship.
Limited Warranty
After one year from the original retail
purchase date, Haier will provide a part at
no cost, as indicated below, to replace said
part as a result of a defect in materials or
workmanship. Haier is solely responsible for
the cost of the part. All other costs such as
labor, trip charge, etc are the responsibility
of the owner.
Third through Fifth Year
Haier will provide the cabinet assembly
should the cabinet rust through
Third through Tenth Year
Haier will provide the inner stainless steel
wash tub.
NOTE: This warranty commences on the
date the item was purchased and the original
purchase receipt must be presented to the
authorized service representative before
warranty repairs are rendered.
Exceptions: Commercial or Rental
Use Warranty
90 days labor from date of original purchase
90 days parts from date of original purchase
No other warranty applies
For Warranty Service
Contact your nearest authorized service
center. All service must be performed by a
Haier authorized service center. For the name
and telephone number of the nearest autho-
rized service center please call 1-877-337-
3639.
Before calling please have available
the following information:
Model number and serial number of your
appliance.The name and address of the
dealer you purchased the unit from and the
date of purchase. A clear description of the
problem. A proof of purchase (sales receipt).
This warranty covers appliances
within the continental United States,
Puerto Rico and Canada. What is
not covered by this warranty:
Replacement or repair of household fuses,
circuit breakers, wiring or plumbing.
A product whose original serial number has
been removed or altered.
Any service charges not specifically
identified as normal such as normal
service area or hours.
Damage to clothing.
Damage incurred in shipping.
Damage caused by improper installation
or maintenance.
Damage from misuse, abuse accident, fire,
flood, or acts of nature.
Damage from service other than an
authorized Haier dealer or service center.
Damage from incorrect electrical current,
voltage or supply.
Damage resulting from any product
modification, alteration or adjustment
not authorized by Haier.
Adjustment of consumer operated controls as
identified in the owners manual.
Hoses, knobs, lint trays and all attachments,
accessories and disposable parts.
Labor, service transportation, and shipping
charges for the removal and replacement
of defective parts beyond the initial
12-month period.
Damage from other than normal
household use.
Any transportation and shipping charges.
THIS LIMITED WARRANTY IS GIVEN IN LIEU
OF ALL OTHER WARRANTIES, EXPRESSED
OR, INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE
The remedy provided in this warranty is
exclusive and is granted in lieu of all
other remedies.
This warranty does not cover incidental or
consequential damages, so the above
limitations may not apply to you. Some states
do not allow limitations on how long an
implied warranty lasts, so the above
limitations may not apply to you.
This warranty gives you specific legal rights,
and you may have other rights, which vary,
from state to state.
Haier America
New York, NY 10018
XQG50-11 Manual 10/29/02 1:52 PM Page 29