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Trouble-shooting Answer to question
Phenomena The reason How to settle
The digitron displays E0. The top lid is open during
reserve procedure.
Close the top lid.
The drainage cannot
work, or is too slow. The
digitron displays E1.
Is the drain hose put down?
Is the drain hose blocked?
Put down the drain hose. Open and
Clean the foreign material. Open and
close the top lid once.
close the top lid once.
It stops running in
midway. The digitron
displays E2.
The top lid is not closed. Close the top lid.
The safety switch acts,
and the spinning cannot
work. The digitron
displays E3.
Are the laundries put slantingly?
Is the machine slanting?
Reorder the laundries. Close the top lid.
Place the machine horizontally, open
and close the top lid once.
The water filling does
not work, or is slow, the
digitron displays E4.
Is the water tap opened, or is
there water supply failure?
Is the water inlet valve blocked?
Is the water pressure too low?
Open the water tap. Open and close the
top lid once.
Clean the water inlet valve then open
and close the top lid once.
Use after the water pressure is normal.
The digitron displays E6. The water level sensor is bad. Please contact the after-sales service
department.
The
machine
does not
act
Not wash Is there power failure?
Is the power plug inserted tightly?
Is the water level reached preset
position?
Please use it when there’s power
supply.
Insert the power plug tightly.
Fill water to the preset position.
Not spin
Is the power plug inserted tightly?
Is the top lid closed reliably?
Are the laundries set flat?
Insert the power plug tightly.
Close the top lid.
Set the laundries flat.
The water tap leaks
There is abnormal sound
inside the machine
Is the screw of the jointer of water
inlet hose loose or awry?
Is the machine slanting?
Are the laundries put slantingly in
spinning?
Are there any foreign materials?
Fasten the screw of the jointer properly.
Adjust the machine to be even
Reorder the laundries and close the top
lid.
Remove the foreign materials.
(If there’s breakdown, please pull off the power plug before checking)
The following phenomenon are not breakdowns sometimes. Please confirm again before sending it to
repair.
If there are real breakdowns, please come to the special maintenance department or after-sale
service department of our company. Do not repair it by yourself.