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12Help and Advice
Frequently asked questions
Frequently asked question What you can do
The Freeview+ digital TV recorder will
not switch on. What should I do?
Check the mains power cable and make
sure it is plugged into a suitable power
outlet. Check that the mains supply is
switched On. Connect the power cable
to a different power outlet.
The Freeview+ digital TV recorder does
not seem to work and there is nothing
shown on the TV.
Is the Standby Indicator green? If it is
not:
• Press the
STANDBY button on your
remote control.
• Make sure that all cables are firmly
connected to the Digital TV Recorder
and TV.
• Check that the Digital TV Recorder
is properly plugged into the power
supply.
If the standby indicator is green:
• Check you have the correct channel
and input selected on your TV.
• Check that all cables are correctly
attached.
• Check the brightness level of the TV.
The picture appears to be ‘squashed’ or
‘cut off’.
Make sure the aspect ratio settings
are suitable for your TV. For more
information, see page 20.
I forgot to plug in the aerial when I set
up the Freeview+ digital TV recorder.
What should I do?
Switch off your Freeview+ digital TV
recorder at the mains supply. Plug in
the aerial. Switch the Freeview+ digital
TV recorderr mains supply back on and
perform a retune. For more information,
see page 23.
A5 GDB1225DTR_UserGuide.indd 25 3/31/2010 9:58:30 AM