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Customer ServiceTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
PERFORMANCE (cont.) Possible Causes What To Do
Clothes too wet
Load is too small • Add one to two similar items.
Load is out of balance • Redistribute load.
Pilling
Result of normal wear on • While this is not caused by the washer, you can slow the
poly-cotton blends and pilling process by washing garments inside out.
fuzzy fabrics
Grayed or yellowed
Not enough detergent • Use correct amount of detergent.
Hard water • Use hottest water safe for fabric.
• Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough • Make sure water heater is delivering water at
120°–140°F (48°–60°C).
Detergent is not • Try a liquid detergent.
dissolving
Dye transfer • Sort clothes by color. If fabric label states
wash separately,
unstable dyes may be indicated.
Colored spots
Incorrect use of fabric • Check fabric softener package for instructions and follow
softener directions for using dispenser.
Dye transfer • Sort whites or lightly colored items from dark colors.
• Promptly remove wash load from washer.
Wrinkling
Improper sorting • Avoid mixing heavy items (like work clothes) with
light items (like blouses).
Overloading • Load your washer so clothes have enough room
to move freely.
Incorrect wash cycle • Match Cycle selection to the type of fabric you are
washing (especially for easy care loads).
Repeated washing in • Wash in warm or cold water.
water that is too hot
Snags, holes, tears, rips
Pins, snaps, hooks, sharp • Fasten snaps, hooks, buttons, and zippers.
• Remove loose items like pins, objects in pockets
and sharp buttons.
• Turn knits (which snag easily) inside out.
Undiluted chlorine bleach • Never add undiluted bleach to wash or allow clothes
to come in contact with undiluted bleach. Follow
directions for use of bleach dispenser.
Chemicals like hair bleach • Rinse items that may have chemicals on them before
or dye, permanent wave washing.
solution
or excessive wear
buttons, belt buckles,
zippers, and sharp objects
left in pockets
clothes