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Customer Care Department
For general enquiries concerning your Electrolux
appliance or for further information on Electrolux
products, please contact our Customer Care
Department by letter or telephone as follows :
Electrolux
Customer Care Department (Major Appliances)
Addington Way
Luton
Bedfordshire
LU4 9QQ
Tel 08705 950950*
or visit our website at : www.electrolux.co.uk
* calls to this number may be recorded for training
purposes.
Service & Spare Parts
In the event of your appliance requiring service, or if
you wish to purchase spare parts, please contact your
local Electrolux Service Force Centre by telephoning:
0870 5 929929
Your telephone call will be automatically routed to the
Service Force Centre covering your post code area.
For the address of your local Electrolux Service Force
Centre and further information about Service Force,
please visit the website at www.serviceforce.co.uk.
For Customer Service in Ireland please contact us at
the address below:
Electrolux
Electrolux Group (Irl) Ltd
Long Mile Road
Dublin 12
Republic of Ireland
Tel: +353 (0)1 4090751
Email: service.eid@electrolux.ie
Before calling out an engineer, please ensure you
have read the details under the heading “Something
Not Working”.
When you contact the Service Force Centre you will
need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The model and serial number of the appliance
(found on the rating plate - see picture)
5. The purchase date.
Please note that a valid purchase receipt or
guarantee documentation is required for in-
guarantee service calls.
Mod. ..........
Prod. No. ...........
Ser. No. .........
M
o
d
.
...
..
.....
P
r
o
d
. N
o
. ....
..
...
..
Ser
. N
o
.
.......
..
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