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Display shows: “No inco-
ming water/Check tap &
Hose”
Tap turned off. Turn the tap on.
The filter in the threaded
inlet hose fitting is
blocked.
Turn off the tap. Unscrew the
hose, take out the filter and
clean it.
Water tap is blocked
with limescale or faulty.
Check the water tap and have
it repaired if necessary.
Washing machine vibrates
when operating or is noisy.
Transit packaging has
not been removed.
Remove transit packaging.
Screw feet not correctly
adjusted.
Adjust feet according to the
Installation and Connection
instructions.
Washing has not been
spun.
Only a few large items of
washing in the drum.
Always load the drum as full
as possible. Mix large and
small items.
Water is running out from
under the washing
machine.
Screw connection on the
inlet hose is leaking.
Screw the inlet hose in firmly.
Drain hose is leaking. Replace drain hose.
Drain pump cover is not
closed properly.
Close the cover properly.
Washing was caught in
the door.
Load washing carefully for
the next wash.
Emergency drain hose is
leaking.
Close off emergency drain
hose properly.
Display shows: “Excess De-
tergent”
Probably too much de-
tergent has been used.
Dose detergent exactly as in-
structed by manufacturer.
Display shows:
– “No drain - check/drain
hose/filter” or
– “Pump Blocked”
Kink in drain hose. Remove kink.
Maximum pumping
height of 1m exceeded.
Please contact your Service
Force Centre
Drain pump is blocked.
Switch off the appliance. Pull
out mains plug.
Clean the drain pump. Re-
move foreign bodies from the
pump housing.
For sink spigot connec-
tions: spigot is blocked.
Clean out spigot.
Fabric softener not rinsed
in, compartment for ad-
ditives is filled with water.
Conditioner insert in the
compartment for addi-
tives is not correctly at-
tached or is blocked.
Clean the detergent dispenser
drawer, insert the conditioner
insert firmly.
Problem Possible cause Remedy