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Washing Machine / User’s Manual
10 Warranty
This certificate is issued by DEFY APPLIANCES (PTY) LIMITED manufacturers of Defy and Ocean machine s, hereinafter
the Company, to the original purchaser only, of the appliance described on the certificate and shall constitute the only
warranty given in respect of this appliance.
The Company warrants to the original purchaser that for a period of TWO YEARS from date of purchase the appliance is free
from defect under normal domestic use, both in workmanship and material, subject to the following conditions.
1. Repair or replacement of any part of this appliance, found by the Company to be defective, shall be at the election of the
Company. The Company reserves the right to effect such service through any of its Service Divisions or Authorised
Service Dealers. The cost of such service shall be borne by the Company in full, provided that the appliance is located
no further than 50km from a Company Service Centre or an Authorised Service Dealer. Where the appliance is located
beyond the 50km radius, the purchaser shall be liable for the standard travelling charges, as determined by the
Company.
2. Vitreous enamelware, fuses and lamps are specifically excluded from these warranties. It is an express condition of these
warranties that the purchaser takes due care and attention in the use and maintenance of the appliance. Abuse,
misuse in conflict with operating instructions, connection to incorrect voltages and subjection to commercial use shall
release the Company from its obligations.
3. This warranty shall become void and cease to operate if the appliance is dismantled by, or any repairs to the appliance
are effected by any persons not duly authorised by the Company, or if substitute parts not approved by the Company
are used in the appliance, or if the serial number of the appliance is removed.
4. The Company shall not be responsible for damages resulting from fire, flood, civil disturbances or any Act of
God. The Company shall not, in terms of these warranties be responsible nor held liable for any consequential loss or
damage of any kind caused by or due to the failure or malfunction of the appliance.
5. The Company shall not be responsible for transportation or other costs other than those incurred within the provisions of
Point 1 of this Certificate.
6. For warranties in the Republic of South Africa and Sub-Saharan Africa, please contact your nearest
Defy office. Please refer to the previous page for respective South African service agents and Sub-
Saharan Africa service agents.
7. Where service is requested under warranty and no fault or defect can be found by the Company, all costs incurred
will be for the purchaser’s account.
8. This Certificate as well as your invoice will serve as proof of purchase. For the purpose of warranty, it will be essential to
produce this Certificate and invoice. Failure to do so, will render the purchaser liable for service costs.
KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF
PURCHASE FOR WARRANTY PURPOSES.