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Problem
Problem
indicator
Where to Check
The machine
does not work
at all.
Check the POWER ON/OFF button.
Check the START/PAUSE button.
Check whether in the PRESET mode.
Check that the power cord is securely plugged in.
Check whether there has been a power failure.
Check whether there is blown fuse or tripped circuit breaker.
Water does not
flow into the
wash/spin tub.
Check whether the tap is open.
Check to see if the water supply has been cut off.
Check whether the metal filter in the inlet filter is clogged.
Check to see that the water pressure is not too low.
Check that the height of the drain hose is above 700 mm.
Water does not
drain.
Check that the height of the drain hose is not above 1000 mm.
Check that the drain hose is not kinked or obstructed.
Check to see if the drain hose is too high off the ground.
Check to see if the water outlet is clogged.
The machine
does not spin.
Check to see that the laundry is evenly distributed and that it has not
clumped on one side of the wash/spin tub.
Check whether the washer is on a level surface.
Close the washer lid. Ensure the lid is not being obstructed from
closing.
Machine does
not wash.
Check whether the CHILD LOCK is on.
Close the washer lid.
Other problems.
Press the POWER ON/OFF button to turn off the power.
Please call your nearest DEFY service agent or your dealer.
NOTE: The problem indicators can be cleared by pressing the START/PAUSE button once. To clear
the emergency stop press the START/PAUSE button again to restart the operation.
11 Trouble shooting
Warning: If the problem cannot be eliminated, even after the instructions have been
followed, consult with your dealer or Authorized Service Agent. Never try to repair a
non functional machine yourself.
The following conditions are normal to the operation of the washer and are not faults:
1. During washing or rinsing there is water
inlet into the wash tub. This is due to a
water level decrease, the machine will
compensate by automatically adding
water in this case.
2. The spin tub stops and starts at the
beginning of the spinning cycle. This is
intermittent spinning for more effectual
spinning.
3. Water inlet and rinsing occur during
spinning. This is due to the automatic lean
correction that compensates for uneven
distribution of clothing in the wash tub.
4. There is a sound like water flowing after
spinning. This is due to the balancing
liquid in the balance ring which helps
reduce vibration during the spinning
process.
5. The control panel remains warm after the
machine has been powered off. This is
due to the “Remember” function circuitry
operating.
6. A power failure during a washing cycle:
The machine could not complete the
cycle. Please reset the washing cycle.