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This certificate is issued by DEFY APPLIANCES LIMITED manufacturers of Defy and
Ocean products, hereinafter the Company, to the original purchaser only, of the appliance
described on the certificate and shall constitute the only warranty given in respect of this
appliance.
The Company warrants to the original purchaser that for a period of TWO YEARS from
date of purchase the appliance is free from defect under normal domestic use, both in
workmanship and material, subject to the following conditions.
1. Repair or replacement of any part of this appliance, found by the Company to be
defective, shall be at the election of the Company. The Company reserves the right to
effect such service through any of its Service Divisions or Authorised Service Dealers.
The cost of such service shall be borne by the Company in full, provided that the
appliance is located no further than 50km from a Company Service Centre or an
Authorised Service Dealer. Where the appliance is located beyond the 50km radius, the
purchaser shall be liable for the standard travelling charges, as determined by the
Company.
2. Vitreous enamelware, fuses and lamps are specifically excluded from these warranties. It
is an express condition of these warranties that the purchaser takes due care and
attention in the use and maintenance of the appliance. Abuse, misuse in conflict with
operating instructions, connection to incorrect voltages and subjection to commercial use
shall release the Company from its obligations.
3. This warranty shall become void and cease to operate if the appliance is dismantled by,
or any repairs to the appliance are effected by any persons not duly authorised by the
Company, or if substitute parts not approved by the Company are used in the appliance,
or if the serial number of the appliance is removed.
4. The Company shall not be responsible for damages resulting from fire, flood, civil
disturbances or any Act of God. The Company shall not, in terms of these warranties be
responsible nor held liable for any consequential loss or damage of any kind caused by or
due to the failure or malfunction of the appliance.
5. The Company shall not be responsible for transportation or other costs other than those
incurred within the provisions of Point 1 of this Certificate.
6. These warranties shall not apply to the appliance if it is purchased or used beyond the
borders of the Republic of South Africa, Namibia, Botswana, Swaziland and Lesotho.
7. Where service is requested under warranty and no fault or defect can be found by the
Company, all costs incurred will be for the purchaser's account.
8. This Certificate as well as your invoice will serve as proof of purchase. For the purpose
of warranty, it will be essential to produce this Certificate and invoice. Failure to do so, will
render the purchaser liable for service costs.
KEEP THIS CERTIFICATE AND SALES INVOICE AS
PROOF OF PURCHASE FOR WARRANTY PURPOSES.
11 Warranty