Filter
Top Products
7 Troubleshooting
Problem Check & Solution
The power is cut off.
- Is the electric voltage normal?
- Is the washer plugged in? Plug in the electric cord.
Water does not drain.
- Is the drain hose down? Put the drain hose down.
- Is the drain hose folded? Unfold the drain hose.
- Is the drain hose outlet clogged? Remove the waste cleanly.
Washing machine
won’t work.
- Is the washer lid open? Close the lid.
- Is the Pause button on? Press the Start/Pause button one more time and check if the
washer starts.
- Is enough water filled to the water level?
- If the water pressure is low, it takes a long time to start washing.
- Is the tap closed? Open the tap to supply water.
If the drain hose,
water tap and
drum are frozen,
do as follows.
- Add hot water to the frozen water tap and remove the drain hose. Soak into hot water.
- Pour hot water into the drum for about 10 minutes.
- Put a hot water towel on the drain hose connector.
- If the drain hose defrosts, connect again and check for proper water draining.
The water does not
drain out
immediately.
- The drain is clogged with coins or pins. The drain hose is hung over the drain hose
hook.
- Half fill the drum with water and try for spinning again.
The water leaks at
the water supply
hose connector
.
- If the connecting part is loose, water may leak. Repeat the assembling steps again.
(Refer to “Connection of inlet hose connector and tap” and “Connecting to the water
supply”)
- Is the water supply hose folded? Unfold the hose.
- If the water supply is too strong, water may leak. Close the tap a little.
- Is water leaking from the tap itself? Fix the tap.
Water is not supplied
- Did you press the Start/Pause button after selecting the water supply?
If the Start/Pause button is not pressed, water is not supplied. Press the Start/Pause -
button.
- Is the tap closed? Turn on the tap.
- Is the filter net at the water supply hose connector clogged with dirty matters? Clean
the filter net by brushing with a toothbrush.
- Is the water supply cut off? If the water supply is suspended, turn off the tap and power
off.
Spinning makes loud
noises and vibrations.
- Check if the laundry is spread evenly in the washer. Spread out the laundry evenly and
start again.
- Check if the washing machine levels on a sturdy flat floor. Set the machine at level.
Adjust the feet for leveling.
- Is around the washing machine filled with unnecessary stuffs? Remove those
unnecessary things away from the wash machine.
WARNING: If you cannot eliminate the problem although you follow the instructions in this section,
consult your dealer or the Authorized Service Agent. Never try to repair a nonfunctional product
yourself.
Washing Machine /User’s Manual
26 / EN