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Washing Machine /User’s Manual
39 / EN
Troubleshooting
Problem Reason Solution
Detergent residue in the
detergent drawer. (**)
Detergent is put in wet drawer. Dry the detergent drawer before putting
in detergent.
Detergent has gotten damp. Keepdetergentsclosedinanenvironment
free of humidity and do not expose them
to excessive temperatures.
Water pressure is low. Check the water pressure.
The detergent in the main wash compartment
got wet while taking in the prewash water.
Holes of the detergent compartment are
blocked.
Check the holes and clean if they are
clogged.
There is a problem with the detergent drawer
valves.
Call the Authorized Service Agent.
Detergent might be mixed with the softener. Do not mix the softener with detergent.
Wash and clean the dispenser with hot
water.
Regular drum cleaning is not applied. Clean the drum regularly. For this, please
see 6.2.
Too much foam forms in
the machine. (**)
Improper detergents for the washing machine
are being used.
Use detergents appropriate for the
washing machine.
Excessive amount of detergent is used. Use only sufficient amount of detergent.
Detergent was stored under improper
conditions.
Store detergent in a closed and dry
location. Do not store in excessively hot
places.
Some meshed laundry such as tulle may foam
too much because of their texture.
Use smaller amounts of detergent for this
type of item.
Detergent is put in the wrong compartment. Put the detergent in the correct
compartment.
Softener is being taken early. There may be problem in the valves
or in the detergent dispenser. Call the
Authorized Service Agent.
Foam is overflowing from
the detergent drawer.
Too much detergent is used. Mix 1 tablespoonful softener and ½
l water and pour into the main wash
compartment of the detergent drawer.
Put detergent into the machine suitable
for the programmes and maximum
loads indicated in the “Programme and
consumption table”. When you use
additional chemicals (stain removers,
bleachs and etc), reduce the amount of
detergent.