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Washing Machine /User’s Manual
Troubleshooting
Problem Reason Solution
Washing takes longer
time than specified in the
manual.(*)
Water pressure is low. Machine waits until taking in adequate
amount of water to prevent poor washing
quality due to the decreased amount
of water. Therefore, the washing time
extends.
Voltage might be low. Washing time is prolonged to avoid poor
washing results when the supply voltage
is low.
Input temperature of water might be low. Required time to heat up the water
extends in cold seasons. Also, washing
time can be lengthened to avoid poor
washing results.
Number of rinses and/or amount of rinse
water might have increased.
Machine increases the amount of rinse
water when good rinsing is needed and
adds an extra rinsing step if necessary.
Excessive foam might have occurred and
automatic foam absorption system might have
been activated due to too much detergent
usage.
Use recommended amount of detergent.
Programme time does not
countdown. (On models
with display) (*)
Timer may stop during water intake. Timer indicator will not countdown until
the machine takes in adequate amount of
water. The machine will wait until there is
sufficient amount of water to avoid poor
washing results due to lack of water. Timer
indicator will resume countdown after this.
Timer may stop during heating step. Timer indicator will not countdown
until the machine reaches the selected
temperature.
Timer may stop during spinning step. Automatic unbalanced load detection
system might be activated due to the
unbalanced distribution of the laundry in
the drum.
Programme time does not
countdown. (*)
There might be unbalanced load in the
machine.
Automatic unbalanced load detection
system might be activated due to the
unbalanced distribution of the laundry in
the drum.
Machine does not switch
to spinning step. (*)
There might be unbalanced load in the
machine.
Automatic unbalanced load detection
system might be activated due to the
unbalanced distribution of the laundry in
the drum.
The machine will not spin if water is not
drained completely.
Check the filter and the draining hose.
Excessive foam might have occurred and
automatic foam absorption system might have
been activated due to too much detergent
usage.
Use recommended amount of detergent.