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Page 24
The machine wont start.
♦ Make sure the door is closed securely.
♦ Models T721/T781: Make sure the condensation tank
is empty. (See page 22).
♦ Make sure the Power is turned on.
♦ Check that you set the program or time correctly.
♦ Check that the electric plug is securely in the socket.
♦ Check the house breaker/fuses and the fuses on the
back of the dryer.
♦ If all of the above options are eliminated, the overheat
protection has probably been activated. See
“Overheat Protection” on page 3 for possible causes
and instructions on how to restart the unit.
The machine starts but it stops when I
release the power button.
♦ The overheating protection has probably activated.
See “Overheat Protection” on page 3 for possible
causes and instructions on how to restart the unit.
The machine takes too long to dry my
laundry.
♦ Check that the lint filter is clean.
♦ If you use dryer sheets (not recommended), you may
need to wash the lint filter with warm water and a
soft brush to clean any blocked holes.
♦ Be careful not to overload the dryer because the
warm air needs sufficient room to circulate properly
and the clothes need room to tumble freely.
♦ The laundry should only be damp when it comes
TROUBLESHOOTING
out of the ASKO washer. If it seems too wet, try
using a faster or longer spin cycle.
♦ Make sure the outside vent exhaust is not blocked.
My clothes are coming out wrinkled.
♦ You should remove the clothes as soon as the dryer
signals the end of the cycle. If you can’t remove the
clothes right away, use the Anti-crease option.
♦ Dry heavy fabrics together and light fabrics together.
♦ Dry only permanent press items together.
♦ Dry in smaller loads.
♦ Use slower spin speeds.
♦ Use fabric softener in the rinse program.
♦ You may be using the wrong wash temperature. Try
using a lower wash temperature, especially for
permanent press and delicate items.
The motor is running but the drum isnt
turning.
♦ This usually means a belt is broken. Call a servicer.
The machine makes a funny noise.
♦ A slight rumbling may be heard when you first turn
on the dryer. This is normal and it should only last a
few seconds.
If you experience a problem with your dryer, you should
review the following list of frequently encountered
situations or go to our website at www.askousa.com. It
could save you the cost and inconvenience of a service
call.
Even though the product is under warranty, if the problem
is not caused by defective product workmanship or
materials, you will be charged for a service call. Refer
to page 25 to determine what is and is not covered under
your warranty. If you’re still not sure, contact the AM
Advisory Center before you call a serviceman.
BEFORE YOU CALL
Before calling for service or contacting ASKO regarding
a warranty issue, make a note of the model name, type
number and serial number. The model is on the left front
of the control panel. The type plate with the type name
and serial numbers is located behind the door in the
upper left corner. (See illustration at right.)
Type plate
(see below)
Model Name
(e.g., T701, T761, etc.)
Type: WMxx
000000000000
xx x xxxxxxxxMxxxxxxxW
Type Name
12-digit
Serial
Number