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Operating instructions
25
What to do when…
3
The somewhat different, in comparison to older wash-
ing machines, whistling noise during spinning is due to
the modern drive system.
A rattling sound on startup – in particular when using
for the first time – is caused by the circulation pump
and is due to the design.
Trouble Shooting
In the case of a malfunction try to solve the problem with the aid of
the notes given here. If you call in customer service to resolve one of
the malfunctions listed here, or rectify an error made in the operation
of the appliance, the customer service engineer’s visit is not free of
charge, even during the period of guarantee.
Malfunction Possible Cause Remedy
Washing machine does
not work.
Mains plug is not plugged in. Insert mains plug.
House fuse in defective. Replace fuse or reset.
The machine does not
take in water.
Door is not closed properly.
Close door, lock must engage
audibly
Tap is closed. Open tap.
Sieve in the threaded fitting
on the water inlet hose is
blocked.
Unscrew the hose from the
tap, remove the sieve and
clean under running water
Washing machine
vibrates during opera-
tion or is unstable.
The height adjustable threa-
ded feet are not correctly
adjusted.
Adjust the feet as per the
installation and connection
instructions.
There is only very little
washing in the drum (e.g.
only a towelling dressing
gown).
Function is not impaired.
Water cannot be completely
pumped out because
the drain hose is kinked
or
the circulation pump is blo-
cked.
Check the drain hose and if
necessary remove any kink or
clean the circulation pump
and remove any foreign
bodies from the pump hou-
sing.