Hardware Troubleshooting
Unable to Configure Device
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P1043301-005 11/21/13
Unable to Configure Device
To assign an IP address to a ZebraNet print server using ZebraNet Bridge, you must be on the
same subnet. If ZebraNet Bridge has Multicast enabled, you may be able to view the ZebraNet
print server on another subnet, but you will not be able to configure the device.
HP JetAdmin or HP Web JetAdmin
The ZebraNet print server may be set up and managed using HP JetAdmin or HP Web
JetAdmin products.
Wireless Error Messages
Table 23 shows error messages that may appear on the control panel.
Table 23 • Error Messages
Message Description
NO CARD INSERTED The wireless radio card is not inserted at all or is not fully seated.
NOT ASSOCIATED The wireless radio card is present but cannot log on to the network.
NOT AUTHENTICATD The wireless radio card is present and associated with the access
point, but it has not been authenticated by the authentication server.
RADIO WARNING
POOR SIGNAL
The wireless signal strength has dropped below the poor signal
threshold value, which is set through the Wireless Setup web page
(see Wireless Setup on page 104).
Note • The poor signal setting affects when you see the
POOR SIGNAL warning, but it does not affect whether
your printer will be able to associate with your network at a
low signal strength.
NO WLAN REGION CODE
CALL ZEBRA TECH.
WLAN card is not configured properly. Contact your Zebra reseller
for assistance.
WLAN COUNTRY CODE
NOT SELECTED
The WLAN country code has not been configured.
a. Use the Up and Down arrows to select the appropriate country
code.
b. Press Set to save the country code.
