If you need service or assistance, we suggest
y& foIlow these four steps:
1. Before calling for assistance...
Performance problems often result from little things
you can find and fix yourself wrthout tools of any kind.
If electricity goes off:
Learn how long power will be off by callrng the
power company
l
If sewice is to be interrupted 24 hours or less, keep
freezer closed. Most food will stay frozen
l
If sewice IS to be interrupted longer than 24 hours,
do this:
1. Remove all unfrozen food and store in a frozen
food locker OR...
2. Place dry Ice on top of food. using as large
pieces as possible Protect your hands with
gloves when using dry Ice
3. If neither food locker storage or dry Ice IS avail-
able, use or can perishable food at once
l
The length of trme food will stay frozen depends on
several factors. For instance: a full freezer will remain
cold longer than a freezer partially filled And a
freezer full of meat will stay cold longer than a
freezer filled with baked goods Also, if the food still
contains ice crystals, it may be safely refrozen, al-
though the quality and flavor may be affected Use
this food as soon as convenient If the condition of
the food is poor or IS in any way questronable, It IS
wise to dispose of It
If freezer stops running:
l
Check to see If power cord
IS
plugged into the
outlet
l
Check fuse box or circuit breaker
l
Check electric company for a power failure
l
Be sure Temperature Control IS turned ON
If compressor seems to run too long:
l
Check to see that condenser, located on back of
freezer, IS free of dust and lint.
l
On hot summer days or if room IS hot, compressor
WIII
run longer to provrde the correct amount of coolrng
l
If large amounts of unfrozen food have been put
into the freezer, compressor will run longer
l
Check to see that there
IS
enough air circulation
space above and in back of the freezer.
0
FSP
R
modefolhe sameexacting;pec,llcal,i;ns used
tobulld every uew Wh~rlpoo'oppl~ance
2. If you need assistance*...
Call Whirlpool COOL-LINE” service assistance
telephone number. Dial free from:
Continental U.S. . . . . . . . . . . . (BOO) 253-1301
Michigan . . . . . . . . . . . . . . . . . . (BOO) 632-2243
Alaska & Hawaii
. . . . . . . . . . (800)253-1121
and talk with one of our trained Consultants. The
Consultant can Instruct you in how to obtain satisfac-
tory operation from your appliance or, if service
IS
necessary, recommend a qualified sewice company
in your area
3. If you need service*...
Whirlpool has a na-
tionwide network of
franchised TECH-CARE’
Service Companles.
TECH-CARE service
1
technicians are trained
to fulfill the product
warranty and provide
after-warranty service.
anywhere In the United
States To
locate
1 FRANCHISED SERVICE
TECH-CARE service In your area, call our COOL-LINE
service assistance telephone number [see Step 2) or
look in your telephone directory Yellow Pages under:
APPLIANCES - HOUSEHOLD. ELECTRICAL APPLIANCES.
MAJOR-SERVICE 8 REPAIR MAJOR-REPAIRING a PARTS
OR
WHIRLPOOL APPLIANCES WHIRLPOOL APPLIANCES
FRANCHISED TECH CARE SERVICE FRANCHISED TFCH~CARE SERVICE
.st./i\
/('t.
f'Olli!.\
Y/t,.\ ht.l~\'l('t:
(
(J,\ll'~~.\IE.\
XYZ SERVICE CO
XYZ SERVICE CO
173 Maple
999~9Y99 123 Maple 999 9999
OR
WASHING MACHINES, DRYERS
a IRONERS SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
.5EK\'If 'E C(J.\li!\ v/t;.<
XYZ SERVICE CO
113 Mxle 999 9339
4. If you have a problem*...
Call our COOL-LINE sewice assistance telephone
number [see Step 2) and talk with one of our
Consultants, or if you prefer, write to,
Mr. Robert F Gunts, Vice President
Whirlpool Corporatron
Administrative Center
2OOOUS-33 North
Benton Harbor, Ml 49022
---If you must call or write, please provrde, model
number, serial number, date of purchase, and
a
complete description of the problem. This informa-
tion IS needed In order to better respond to your
request for assistance.
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