Appendix
147
Administrator Login Failure
If you are unable to perform an Administrator login (because the Username and
Password information has become corrupted, or you have forgotten it, for
example), there is a procedure you can use to clear the login information.
Note: Performing this procedure also returns all settings to their defaults.
To clear the login information (and return all settings to their defaults), do the
following:
1. Power off the B020-008-17-IP and remove the power cord from the power
socket.
2. Remove the cover from the B020-008-17-IP.
3. Using a jumper cap, short the jumper labeled J18 on the mainboard.
4. Replace the power cord and power on the B020-008-17-IP.
5. When the front panel LEDs flash, power off the B020-008-17-IP and
remove the power cord from the power socket again.
6. Remove the jumper cap from the jumper.
7. Replace the cover on the switch. Replace the power cord and power on the
KVM switch.
8. After powering on the unit, you can use the default Username and
Password (see page 41) to log in.
