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TROUBLESHOOTING
Is the printed image skewed or
does it run off the paper?
Is the paper size loaded in the tray the same as that
specified in the printer driver?
→ Check if the "Paper Size" options suit the size of the paper loaded
in the tray.
→ If the "Fit To Page" setting is activated, make sure that the paper
size selected from the drop-down list of the "Fit To Paper Size"
option is the same as the size of the loaded paper.
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Is the orientation of document setting correct?
→ Click the "Paper" tab in the printer driver setup screen, and verify
if the "Image Orientation" option is set to your requirements.
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Paper properly loaded?
→ Make sure the paper is properly loaded.
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Did you correctly specify the margins for the application
in use?
→ Check the layout of the document margins and the paper size
settings for the application you are using. Also check if the print
settings are specified correctly to suit the paper size.
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Is the port setting correct?
→ If another printer driver is already installed, it is possible that the
port setting is not correct. Open the printer driver and correctly
configure the port setting for the port that is actually being used.
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Lines in tables are not aligned
correctly and gaps appear.
Are the printer driver settings appropriate for both the
paper and the print job?
→ "Draft", "Normal" or "Photo" can be selected for the print quality in
the "Advanced" tab of the printer driver setup screen. When
"Photo" is selected, you can click the "Image Adjustment" button
and adjust the brightness and contrast in the dialog box that
appears. Adjust these settings appropriately for your print data
and try printing again.
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Is your machine selected correctly in the current
application for the print job?
→ When choosing "Print" from the "File" menu located in
applications, be sure you have selected "SHARP AR-XXXX"
(where XXXX is the model name of your machine) printer
displayed in the "Print" dialog box.
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Has the printer driver been installed properly?
→ Follow these steps to check and see if the printer driver is
installed.
1 Click the "start" button, click "Control Panel", click "Printers
and Other Hardware", and then click "Printers and Faxes".
(On Windows 95/98/Me/NT 4.0/2000, click the "Start" button,
select "Settings" and then click "Printers".)
2 Is the "SHARP AR-XXXX" printer driver icon shown (where
XXXX is the model name of your machine)?
3 If the icon is shown but you still cannot print, the printer driver
may not have been installed correctly. In this case, delete
SHARP Personal MFP series software and then reinstall it.
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Problem Cause and solution Page
