192 Serving Your Customers
Clearing Spam Filter's Database
If you have accidentally made your spam filter learn a great number of spam e-mails as
non-spam or vice versa, your spam filter will likely produce incorrect results. In this
case, clear the spam filter's database and then repeat training.
To clear spam filter’s database:
1 Click the Domains shortcut in the navigation pane.
2 Click the required domain name in the list.
3 Click the Mail icon in the Services group.
4 Click the e-mail address you need.
5 Click the Spam Filter icon in the Tools group.
6 Click the Training tab.
7 Click the Clear button.
Switching off Spam Filter
To switch off spam filtering for a mailbox:
1 Click the Domains shortcut in the navigation pane.
2 Click the required domain name in the list.
3 Click the Mail icon in the Services group.
4 Click the e-mail address you need.
5 Click the Spam Filter icon in the Tools group.
6 Click the Switch Off Spam Filtering icon and click OK.
Protecting Mailboxes from Viruses
To defend your system from viruses, do not open suspicious e-mail attachments,
enable anti-virus protection on the server side, and be sure to have a firewall and anti-
virus software installed on your personal computer. Keep your operating system up-to-
date and timely install security hot fixes and patches.
In this section:
Switching on Anti-virus Protection ..................................................................... 193
Switching off Anti-virus Protection ..................................................................... 193
