Copy/Print Quality Problems Problem Solving
95
Copy/Print Quality Problems
If the problem still exists after following the instructions in this table, call your
local Authorized Panasonic Representative.
Description Possible Cause Action
Faded print/copy Printer out of adjustment.
Go to Adjusting the Color in
this section.
The Print/Copy Cartridge is
old or damaged.
Go to Replacing the
Supplies in the
Maintenance section.
If only some colors are
faded, a Toner Cartridge is
old or damaged.
Go to Replacing the Toner
Cartridges in the
Maintenance section.
Stray black dots, or white
dots in solid black or color
areas
The Document Glass is
dirty.
Go to the Cleaning
Procedures in the
Maintenance section.
Vertical streaks The drum in the Print/Copy
Cartridge is old or
damaged.
Go to Replacing the
Print/Copy Cartridge in the
Maintenance section.
Horizontal streaks Dirt in the paper path. Clean the Document Glass,
and make 50 blank copies.
If the problem still exists,
call for service.
Repeating defect The drum in the Print/Copy
Cartridge is old or
damaged.
Go to Replacing the
Print/Copy Cartridge in the
Maintenance section.
Toner smears when
touched
The Fuser is not operating. Call for service.
Black pages The Print/Copy Cartridge is
old or damaged.
Go to Replacing the
Print/Copy Cartridge in the
Maintenance section.
