53
Symptom Cause Countermeasure Page
Music stored on
a NAS cannot
be played.
•DLNA server function is
disabled.
•NAS that does not conform
with the DLNA is used.
•The connection is restricted.
•If you use a NAS in
conformity with the DLNA
standard, enable the DLNA
server function in the NAS
setting.
•If you use a NAS that does
not conform with the DLNA
standard, play the music via
a PC. Set Windows Media
Player’s media sharing
function and add NAS to the
selected play folder.
•If connection is restricted,
set audio equipment as the
connection target.
–
24
–
Server is not
found, or it is
not possible to
connect to the
server.
•The computer’s or router’s
firewall is activated.
•Computer’s power is not
turned on.
•Server is not running.
•Set’s IP address is wrong.
•Check the computer’s or
router’s firewall settings.
•Turn on the power.
•Launch the server.
•Check the set’s IP address.
–
–
–
15
Cannot connect
to favorite radio
stations.
•Radio station is not currently
broadcasting.
•Radio station is not currently
in service.
•Wait a while before trying
again.
•It is not possible to connect
to radio stations that are no
longer in service.
–
–
A list of
broadcasting
stations is not
displayed.
•Connection to the network is
unstable.
•Reconnect to the network or
redo the “Network” setting
in the menu.
8
,
15
Symptom Cause Countermeasure Page
Files on a USB
memory device
cannot be
played.
•USB memory device is in a
format other than FAT16 or
FAT32.
•USB memory device
is divided into multiple
partitions.
•Files are stored in a non-
compatible format.
•You are attempting to
play a file that is copyright
protected.
•Set the format to FAT16 or
FAT32. For details, refer to
the USB memory device’s
operating instructions.
•When divided into multiple
partitions, only files stored
in the top partition can be
played.
•Record the files in a
compatible format.
•Files that are copyright
protected cannot be played
on this set.
47
–
47
47
Internet radio
cannot be
played.
•LAN cable is not properly
connected or network is
disconnected.
•Program is being broadcast
in non-compatible format.
•The computer’s or router’s
firewall is activated.
•Radio station is not currently
broadcasting.
•IP address is wrong.
•Check the connection status.
•Only Internet radio programs
in MP3 and WMA can be
played on this set.
•Check the computer’s or
router’s firewall settings.
•Choose a radio station that is
currently broadcasting.
•Check the set’s IP address.
8
48
–
23
15
Files stored
on a computer
cannot be
played.
•Files are stored in a non-
compatible format.
•You are attempting to
play a file that is copyright
protected.
•Record in a compatible
format.
•Files that are copyright
protected cannot be played
on this set.
48
48
