22
Further Help
If
ou are unable to correct the problem
ourself,
ou ma
seek further help
as follows:
Call the IBM HELPCENTER.
In the US call 1-800-772-2227
In Canada call 1-800-565-3344
In other countries contact
our dealer, retailer, or other IBM authorized
Servicer.
If possible, sta
b
our
computer. Your Technical
Support Representative ma
wish to
o throu
h the problem
with
ou durin
the call.
Before callin
, please have available as much of the followin
information as
possible:
1. Model and serial number from the label on
our monitor.
2. Purchase receipt.
3. Description of problem.
4. Computer t
pe and model.
5. S
stem confi
uration (hardware fitted, etc.).
6. S
stem BIOS version number.
7. Operatin
S
stem and version number.
8. Displa
driver version number.
9. Video Adapter T
pe.
More help, late-breakin
news and details of the
latest accessories for these
products ma
be found on the
worldwide web at:
http://www.pc.ibm.com/us/
accessories
Information about the Video
Electronics Standards
Association can be found on the
worldwide web at:
http://www.vesa.or
Removin
the stand and cables
Alternative stands for
our IBM Flat Panel Monitor ma
be available from
specialist suppliers.
This product is equipped with mountin
facilities that conform to the VESA
Flat Panel Monitor Ph
sical Mountin
Interface Standard (FPMPMI).
This product is shipped with the si
nal cable and the power cord attached to
the monitor. If
ou want to use other cables for reasons such as havin
the
monitor wall-mounted, follow the instructions below:
1. Disconnect the power cord from the wall outlet.
T54A-E.book Page 22 Saturday, February 19, 2000 12:05 PM