A SERVICE OF

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*1) For details, refer to "6.2 Document Quality" on page 133.
*2) For details, refer to "2.3 Scanning Thin Documents" on page 48.
*3) For details, refer to "4 REPLACING CONSUMABLES" on page 95.
*4) For details, refer to "3.2 Cleaning the ADF" on page 90.
Use documents that satisfy
the requirements. (*1)
NO
YES
Were the documents fanned
before loading into the ADF paper
chute?
NO
Fan the documents before
loading, or reduce the
number of sheets of the
documents.
YES
Symptom10
The ADF have frequent troubles not picking
documents.
Do the documents satisfy the
conditions described under the
"Precautions" in "6.2 Document
Paper Quality"?
NO
Set the paper thickness switch
to the "Normal" position. (*2)
Is the paper thickness switch set
on the "Normal" position?
YES
Are all the consumables
(Pick roller and Pad ASSY)
installed correctly?
NO
Correctly install the
consumable(Pick roller and
Pad ASSY), if needed. (*3)
Is any of consumables
(Pick roller, Pad ASSY) dirty?
YES
Clean the dirty consumable.
(*4)
YES
Is any of consumables (Pick roller
and Pad ASSY) worn out? (Check
the consumable counter)
Replace the consumable,
if needed. (*3)
NO
YES
NO
If you cannot solve the problem
after taking measures, check the
items in "5.4 Items to check before
contacting the dealer where you
bought the scanner" and contact
the dealer or an authorized
FUJITSU service provider.