211
Before Use
Basic Guide
Advanced Guide
Camera Basics
Auto Mode / Hybrid
Auto Mode
Other Shooting
Modes
P Mode
Tv, Av, M, C1, and
C2 Mode
Playback Mode
Wi-Fi Functions
Setting Menu
Accessories
Appendix
Index
Lens Error
• This error may occur if the lens is held while it is moving, or when the camera is used
in dusty or sandy locations.
• Frequent display of this error message may indicate camera damage. In this case,
contact a Canon Customer Support Help Desk.
A camera error was detected (error number)
• If this error message is displayed immediately after a shot, the image may not have
been saved. Switch to Playback mode to check for the image.
• Frequent display of this error message may indicate camera damage. In this case,
write down the error number (Exx) and contact a Canon Customer Support Help
Desk.
File Error
• Correct printing (=
197) may not be possible for photos from other cameras or
images that have been altered using computer software, even if the camera is
connected to the printer.
Print error
• Check the paper size setting (=
199). If this error message is displayed when the
setting is correct, restart the printer and complete the setting on the camera again.
Ink absorber full
• Contact a Canon Customer Support Help Desk to request assistance with ink
absorber replacement.
Wi-Fi
Connection failed
• No access points were recognized. Check the access point settings (=
149).
• A device could not be found. Turn the camera off and on again, and retry the
connection.
• Check the device you want to connect to and make sure it is ready for connection.
Cannot determine access point
• The WPS buttons on numerous access points were pressed simultaneously. Try
reconnecting again.
No access points found
• Check to make sure that the access point is turned on.
• When connecting to an access point manually, make sure that you entered the
correct SSID.
Incorrect password/Incorrect Wi-Fi security settings
• Check the access point security settings (=
149).
IP address conflict
• Reset the IP address so that it does not conflict with another.
Disconnected/Receiving failed/Sending failed
• You may be in an environment where Wi-Fi signals are obstructed.
• Avoid using the camera’s Wi-Fi function around microwave ovens, Bluetooth devices,
and other devices that operate on the 2.4 GHz band.
• Bring the camera closer to the other device you are trying to connect to (such as the
access point), and make sure there are no objects between the devices.
• Check the connected device to make sure it is not experiencing errors.
Sending failed
Memory card error
• If the same error message is displayed even when you have inserted a formatted
memory card facing the correct way, contact a Canon Customer Support Help Desk.
