Chapter 13 Troubleshooting 13-19
Troubleshooting
Telephone Problems
■ Cannot dial.
The telephone line cord may not be connected properly.
• Make sure it is connected properly (1 p. 2-7).
The power cord may not be plugged in securely.
• Check that the power cord is plugged securely into the unit and into the wall outlet
(1 p. 2-9). If the unit is plugged into a power strip, make sure the power strip is
plugged in and turned on.
The unit may not be set for the correct telephone line type.
• Make sure the unit is set for the correct telephone line type (1 p. 3-8).
■ Optional handset or telephone disconnects while you are talking.
The power cord may not be plugged in securely.
• Check that the power cord is plugged securely into the unit and into the wall outlet
(1 p. 2-9). If the unit is plugged into a power strip, make sure the power strip is
plugged in and turned on.
The optional handset or telephone cord may be defective.
• Check the cord by substituting with another cord.
General Problems
■ Unit has no power.
The power cord may not be plugged in securely.
• Check that the power cord is plugged securely into the unit and into the wall outlet
(1 p. 2-9). If the unit is plugged into a power strip, make sure the power strip is
plugged in and turned on.
The power cord may not be supplying power.
• Check the power cord by substituting with another, or by using a voltmeter to test it
for continuity.
■ Nothing appears in the LCD.
The power cord may not be plugged in securely.
• Check that the power cord is plugged securely into the unit and into the wall outlet
(1 p. 2-9). If the unit is plugged into a power strip, make sure the power strip is
plugged in and turned on. If the LCD remains blank, unplug the unit and wait five
seconds, then plug it back in. If the LCD still remains blank, contact your local
authorized Canon Facsimile Dealer.
