Filter
Top Products
Problem Possible cause Possible solution
The connection of the water inlet
hose is not correct.
Make sure that the connection is correct.
The water pressure is too low. Contact your local water authority.
The appliance does not
drain the water.
The water drain hose is damaged. Make sure that the water drain hose has no
damages.
The filter of the drain pump is
blocked.
Clean the filter of the drain pump. Refer to 'Care
and cleaning'.
The connection of the water drain
hose is not correct.
Make sure that the connection is correct.
A washing programme without the
drain phase is set.
Set the drain programme.
The function Rinse Hold is on. Set the drain programme.
The spin phase does not
operate.
The spin phase is off. Set the spin programme.
The filter of the drain pump is
blocked.
Clean the filter of the drain pump. Refer to 'Care
and cleaning'.
Balance problems with the laundry
load.
Adjust manually the items in the tub and start
the spin phase again.
There is water on the floor. Leakages from the couplings of the
water hoses.
Make sure that the couplings are tight.
Leakages from the drain pump. Make sure that the drain pump filter is tight.
The water drain hose is damaged. Make sure that the water inlet hose has no dam-
ages.
You cannot open the appli-
ance door.
The washing programme is in oper-
ation.
Let the washing programme end.
There is water in the drum. Set the drain or the spin programme.
The appliance makes an
unusual noise.
Incorrect level of the appliance. Adjust the level of the appliance. Refer to 'Instal-
lation'.
You did not remove the packaging
and/or the transit bolts.
Remove the packaging and/or the transit bolts.
Refer to 'Installation'.
The load is very small. Add more laundry in the drum.
The appliance fills with wa-
ter and drain immediately.
The end of the drain hose is too low. Make sure that the drain hose is in the correct
position. Refer to 'Installation'.
The washing results are not
satisfactory.
The detergent you used was not suf-
ficient or correct.
Increase the detergent quantity or use a different
one.
You did not remove the stubborn
stains before you wash the laundry.
Use special products to remove the stubborn
stains.
Incorrect temperature was set. Make sure that you set the correct temperature.
15