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Frost precautions
If the appliance is installed in an area where the tempera-
ture can be less than 0 °C, remove the remaining water
from the inlet hose and the drain pump.
1. Disconnect the mains plug from the mains socket.
2. Close the water tap.
3. Remove the water inlet hose
4. Put the two ends of the inlet hose in a container and
let the water flow out of the hose.
5. Empty the drain pump. Refer to the emergency drain
procedure
6. When the drain pump is empty, install the inlet hose
again.
Warning! Make sure that the temperature is more
than 0 °C before you use the appliance again.
The manufacturer is not responsible for damages caused
by low temperatures.
Troubleshooting
The start of the appliance does not occur or it stops dur-
ing operation.
First try to find a solution to the problem (refer to the ta-
ble). If not, contact the service centre.
With some problems, the display shows an alarm code:
• E:00 - The appliance door is open or not closed cor-
rectly or it does not fill with water.
• E:01 - The appliance continuously fills and drains the
water or it does not drain or do the spinning phase.
• E:02 - Technical malfunction, contact the service cen-
tre.
• E:03 - Technical malfunction, contact the service cen-
tre.
Warning! Deactivate the appliance before you do the
checks.
Problem Possible cause Possible solution
The appliance does not
start.
The mains plug is not connected in
the mains socket.
Put in the mains plug.
The fuse in the box fuse is damage. Replace the fuse.
The appliance door is open. Close the door firmly.
You do not press the start button Press the start button.
The programme knob is not in the
correct position.
Turn the programme knob in the correct posi-
tion.
The delay start is set.
It is available only for models with
the Delay start.
To start immediately the programme, cancel the
delay start.
The appliance does not fill
with water.
The water tap is closed. Open the water tap.
The water inlet hose is damaged. Make sure that the water inlet hose has no dam-
ages.
The filter in the water inlet hose is
blocked .
Clean the filter. Refer to 'Care and cleaning'.
The water tap is blocked or there is
limescale on it.
Clean the water tap.
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