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Problem Possible cause/Solution
The washing machine does not start:
The door has not been closed (the button 6 red light blinks).
• Close the door firmly.
The plug is not properly inserted in the power socket.
• Insert the plug into the power socket.
There is no power at the socket.
• Please check your domestic electrical installation.
The main fuse has blown.
• Replace the fuse.
The programme selector dial is not correctly positioned and the button 6 has
not been pressed.
• Please turn the selector dial and press the button 6 again.
The machine does not fill:
The water tap is closed (the button 6 red light blinks).
• Open the water tap.
The inlet hose is squashed or kinked (the button 6 red light blinks).
• Check the inlet hose connection.
The filter in the inlet hose is blocked (the button 6 red light blinks).
• Clean the water inlet hose filter.
The door is not properly closed (the button 6 red light blinks).
• Close the door firmly.
The machine does not empty and/or
does not spin:
The drain hose is squashed or kinked (the button 6 red light blinks).
• Check the drain hose connection.
The drain filter is clogged (the button 6 red light blinks).
• Clean the drain filter.
An option or a programme that ends with the water still in the tub or a that
eliminates all the spinning phases has been selected.
• Select the draining or spinning programme.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
There is water on the floor:
Too much detergent or unsuitable detergent (creates too much foam) has been
used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the inlet hose fittings. It is not
always easy to see this as the water runs down the hose; check to see if it is
damp.
• Check the water inlet hose connection.
The drain or inlet hose is damaged.
• Replace it with a new one.
The cap on the emergency emptying hose has not been replaced or the filter
has not been properly screwed in after cleaning action.
• Refit the cap on the emergency emptying hose or screw the filter fully in.
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