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Malfunction Possible cause / Solution
The appliance does not start:
The plug is not properly inserted in the power socket.
• Insert the plug into the power socket.
There is no power at the socket.
• Please check your domestic electrical installation.
The main fuse has blown.
• Replace the fuse.
The programme selector dial is not correctly positioned and the button 9 has not
been pressed.
• Please turn the selector dial and press the button 9 again.
The delay start has been selected.
• If the laundry are to be washed immediately, cancel the delay start.
The Child Safety Lock has been activated.
• Deactivate the Child Safety Lock.
The appliance fills then emp-
ties immediately:
The end of the drain hose is too low.
• Refer to paragraph in "Water drainage" in chapter "Installation".
The appliance does not emp-
ty and/or does not spin:
An option or a programme that ends with the water still in the tub or a that elimi-
nates all the spinning phases has been selected.
• Select the draining or spinning programme.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
There is water on the floor:
Too much detergent or unsuitable detergent (creates too much foam) has been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the inlet hose fittings. It is not al-
ways easy to see this as the water runs down the hose; check to see if it is damp.
• Check the water inlet hose connection.
The drain or inlet hose is damaged.
• Replace it with a new one.
The door will not open:
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait until the door lock is released.
Open the door when the pilot light 10 is off.
There is water in the drum.
• Select drain or spin programme to empty out the water.
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