Problem Possible cause/Solution
The machine does not start:
The door has not been closed.
• Close the door firmly.
The plug is not properly inserted in the power socket.
• Insert the plug into the power socket.
There is no power at the socket.
• Please check your domestic electrical installation.
The main fuse has blown.
• Replace the fuse.
The selector dial is not correctly positioned and the button Start has not been
pressed.
• Please turn the selector dial and press the button Start again.
The machine does not fill:
The water tap is closed.
• Open the water tap.
The inlet hose is squashed or kinked.
• Check the inlet hose connection.
The filter in the inlet hose is blocked.
• Clean the water inlet hose filter.
The door is not properly closed.
• Close the door firmly.
The machine fills then empties im-
mediately:
The end of the drain hose is too low.
• Refer to relevant paragraph in «Installation» chapter.
The machine does not empty and/or
does not spin:
The drain hose is squashed or kinked.
• Check the drain hose connection.
An option or a programme that ends with the water still in the tub or that
eliminates all the spinning phases has been selected.
• Select the draining or spinning programme.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
There is water on the floor:
Too much detergent or unsuitable detergent (creates too much foam) has been
used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the inlet hose fittings. It is not
always easy to see this as the water runs down the hose; check to see if it is
damp.
• Check the water inlet hose connection.
The drain or inlet hose is damaged.
• Change it with a new one.
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