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2. If you need assistance* . . .
Call WhIrlpool Consumer Assistance
Center telephone number. Dial toll-free
from anywhere In the U.S.A.:
1-800-253-I 301
and talk with one of our trained consultants.
The consultant can instruct you in how to
obtain satisfactory operation from your appli-
ance or, if service is necessary, recommend a
qualified service company in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in
your correspondence.
3. If you need service* . . .
Whirlpool has a nationwide network of autho-
rized WhirlpoolSM service companies. Whirlpool
service technicians are trained to fulfill the
product warranty and provide after-warranty
service, anywhere in the United States. To
locate the authorized Whirlpool service
company in your area, call our Consumer
Assistance Center telephone number (see
Step 2) or look in your telephone directory
Yellow Pages under:
l
APPLIANCE-HOUSEHOLD-
- WASHING MACHINES A
MAJOR, SERVICE 6 REPUR
DRYERS, SERYICE 6 REPAIR
-Sea: WhIrlpool Appliances or
. See: Whirlpool Appliances or
Atihorized Whiilpcd Service
Atihorked Whirlpool Service
(Exsmpk: XYZ selvice Co.) (ExampkxYZ service Co.)
l When asklng for help or service:
Please provide a detailed description of the
problem, your appliance’s complete model
and serial numbers and the purchase date.
(See page 2.) This information will help us
respond properly to your request.
4. If you need FSP@ replace-
ment parts . . .
FSI) is a registered trademark of Whirlpool
COI
poration for quality parts. Look for this
syn rbol of quality whenever you need a
rep acement part for your Whirlpool” appli-
ance. FSP replacement parts will fit right and
WOI k right, because they are made to the same
exscting specifications used to build every new
Wh rlpool appliance.
To locate FSP replacement parts in your
are 2, refer to Step 3 above or call the
Wh rlpool Consumer Assistance Center
nur jber in Step 2.
5. If you are not satisfied with
how the problem was
solved . . .
. C Intact the Major Appliance Consumer
Al:tion Panel (MACAP). MACAP is a group of
in dependent consumer experts that voices
cc~nsumer views at the highest levels of the
major appliance industry.
l C Intact MACAP only when the dealer,
allthorized servicer and Whirlpool have failed
to resolve your problem.
Major Appliance Consumer
Action Panel
20 North Wacker Drive
Chicago, IL 60606
l M 4CAP will in turn inform us of your action.
Gearcase
assembly covered
by your warranty
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