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TROUBLESHOOTING
If you experience
Not cleaning or
removing stains (cont.)
First try the solutions suggested here or visit our website at www.whirlpool.com/help
for assistance and to possibly avoid a service call.
j Possible Causes j Solution
Not using HE detergent or using too
much HE detergent.
Not using correct cycle for fabric type.
Not using dispensers.
Not washing like colors together.
Odors Monthly maintenance not done as
recommended.
Fabric Damage
Not using HE detergent or using too
much HE detergent.
Sharp items were in pockets during
wash cycle.
Strings and straps could have tangled.
Items may have been damaged before
washing.
Fabric damage can occur if washer is
overloaded.
Liquid chlorine bleach may have been
added incorrectly.
Garment care ins{ructions may' not
have been followed.
The suds from regular detergent can prevent washer from
operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions
based on load size and soil level.
Use a higher soil level cycle option and warmer wash
temperature to improve cleaning.
If using Quick Wash cycle (on some models), wash only a
few items.
Use Whites and Heavy Duty cycle for tough cleaning.
Use dispensers to avoid chlorine bleach and fabric softener
staining.
Load dispensers before starting a cycle.
Avoid overfilling.
Do not add products directly to load.
Wash like colors together and remove promptly after the cycle is
complete to avoid dye transfer.
Run the Clean Washer cycle with AFFRESH TM monthly.
See "Cleaning Your Washer" in Washer Maintenance.
Unload washer as soon as cycle is complete.
Use only HE detergent. Be sure to measure correctly.
Always follow the detergent directions.
See "Cleaning your Washer" section.
Empty pockets, zip zippers, and snap or hook fasteners before
washing to avoid snags and tears.
Tie all strings and straps before starting wash load.
Mend rips and broken threads in seams before washing.
Load garments in loose heaps evenly around the basket wall.
Do not load above the stainless steel portion of the basket.
Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer is started.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when
loading and unloading washer.
Always read and follow garment manufacturer's care
label instructions.
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