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If you experience
Washer won't run or fill,
washer stops working
Washer not draining/
spinning, loads are
still wet
First try the solutions suggested here or visit our website at www.whirlpool.com/help
for assistance and to possibly avoid a service call.
1 Possible Causes [ Solution
Check for proper water supply.
Check proper electrical supply.
Normal washer operation.
Washer may be overloaded.
Not using HE detergent or using too
much HE detergent..
Empty pockets and use garment bags
for small items.
Using cycles with a lower spin speed.
The washer may be overloaded.
Check plumbing for correct drain
hose installation. Drain hose extends
into standpipe farther than 4.5"
(114 mm).
Not using HE detergent or using too
much HE detergent.
Both hoses must be attached and have water flowing to
inlet valve.
Both Hot and Cold water faucets must be turned on.
Check that inletvalve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
Plug"power cord rrirrntoa grounded 3 prong outlet" '.........
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle.
Do not interrupt cycle.
Washer may be stopped to reduce suds.
Washer spins the load before filling to determine load size.
Remove several items, rearrange load evenly in basket and add
detergent. Close lid and press START/PAUSE.
Do not add more than 1 or 2 additional items after cycle has
started to avoid overloading or unbalancing.
Do not add more water to the washer.
Only use""HEdetergent. Suds from regular detergents can slow
or stop the washer. Always measure detergent and following
detergent directions based on your load requirements.
To remove suds, cancel cycle. Select DRAIN & SPIN. Select your
cycle. Press START. Do not add more detergent.
Small items may have been caught in pump or between basket
and tub, which can slow draining.
Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/speed spin
for your garment.
Overloading or un"balanced loads will not allow the washer to
spin correctly, leaving the load wetter than normal. See "Using
Your Washer" for loading recommendations.
Check drain hose for proper installation. Use drain hose
form and securely attach to drainpipe or tub. Do not tape
over drain opening.
Lower drain hose ifthe end is higher than 96" (2.4 m) above
the floor. Remove any clogs from drain hose.
Suds from regular detergent or using too much detergent can
slow or stop draining or spinning. Use only HE detergent.
Always measure and follow detergent directions for your
load. To remove extra suds, Select RINSE & SPIN. Do not
add detergent.
J
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